CONSEN

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Insurers, agencies and brokers

Quotes, applications and claims that arrive ready to decide

Collect the details you need to quote or assess a claim online, apply your underwriting rules automatically, and send only the files that need judgement to an underwriter or adjuster.

The problem

Where insurance intake slows down

Quote requests start a long email thread of follow-up questions.

Required fields and format checks run before the request is sent, and the workflow can branch to follow-up forms based on the answers.

Claim photos and receipts arrive scattered across emails.

Photos and documents are uploaded with the claim and stay attached to it.

Referral rules live in people's heads.

Scoring and conditions decide which applications go to an underwriter, the same way every time.

Policyholders call to ask where their claim is.

They see the status of their claim online, and your team sees the full history.

What you can run

Quotes, policy applications and first notice of loss

Each line of business is its own offering. This is the auto quote from our demo insurer: standard risks go straight to signing, higher risks go to an underwriter.

Quote requests

The details you need to quote, checked before they are sent.

Policy applications

Clear sections, required documents and save-and-resume.

Underwriting rules

Conditions and scoring decide what is referred to a person.

First notice of loss

Claims with photos, receipts and estimates attached.

Timers and emails

Acknowledge claims by email and keep items from stalling.

Signed applications

Applications and declarations signed online.

From the demo workspace Harbourline Insurance (Demo)
Auto insurance quote

Consent and disclosuresConsent

Driver and vehicleForm

Risk ratingScoring

Years licensed, at-fault claims and annual distance add risk points. A high score refers the application.

Underwriter reviewReview

Only for referred applications.

Policy applicationE-signature

First monthly premiumPayment

Your own provider · test mode until connected

Policy issuedOutcome

Review and decide

Underwriters and adjusters see the full submission

Answers, photos, documents, rule outcomes and the history sit on one page. Approve, decline or ask the policyholder for what is missing.

One queue, filtered by offering and status

Ask for a missing photo or document with a comment

Every decision is recorded with the person and time

CONSEN review page showing an application's consent record, answers, uploaded documents and history, with approve, decline and request changes actions

For your applicants

Policyholders report and follow claims from their phone

A claim takes a few screens: what happened, photos, receipts. If an adjuster needs more, the policyholder sees the request and uploads it.

Photos straight from the phone

Status of every claim in one place

Save and finish later

An applicant on a phone: progress through the application steps and a 'Changes requested' note asking for a recent pay stub upload

Consent, documents, simple e-signature, rules, reviews and emails work out of the box. ID verification, credit, background and AML checks, advanced e-signature and payments run through your own provider accounts, connected with our team during onboarding; until then those steps run in test mode with simulated results.

Explore a live demo workspace

These are demonstration workspaces for fictional organizations. Browse the offerings and apply as an applicant with made-up details (you need an email address to create an applicant account). Identity checks, signatures and payments are simulated. Staff and designer views are shown in a guided demo.

Before you book

The questions we hear first

Is our applicants' data safe?

Each workspace is isolated, data is encrypted in transit and at rest, staff access is role-based and invite-only, and every action is in the history.

How we protect data
How much work is it to set up?

We set up your workspace and build the first application with you during onboarding. After that your team changes forms and rules itself, without code.

See the product
Does it work with our providers and systems?

Built-in steps need no third party. ID, credit and AML checks and payments connect to your own provider accounts. Sending data to your own systems is scoped with you.

Integrations and API
What does it cost?

There are three plans. We send a quote after a short call about your process and volume, so you pay for what you need.

Compare plans

See your quote or claim process on CONSEN

Pick one line of business or your claims intake. We will show it working in a demo workspace and talk through your referral rules.