Onboard new customers without the document chase
Collect business and owner details, required documents, identity and AML checks and the signed agreement in one online flow, with a compliance review before anyone is approved.
Where onboarding stalls
Weeks of emails to collect documents from new customers.
Each required document is a named upload with accepted file types. Nothing is submitted without them.
KYC checks run in separate tools and copied into a file.
ID and AML screening run as steps, and the outcome is stored on the application.
Every onboarding looks a little different.
One defined workflow per customer type, applied the same way every time.
Auditors ask how a customer was approved.
Consent, checks, review and signature are recorded with the person and time.
Business, client and vendor onboarding
The same building blocks fit account opening, client intake for professional services or vendor onboarding. This is the business account opening from our demo lender.
Business and owner details
Structured forms with required fields and format checks.
Named document requests
Required uploads with accepted file types.
Identity checks
Through your own ID verification provider.
Sanctions and AML screening
Through your own screening provider.
Compliance review
Approve, decline or request changes, admin-only if you prefer.
Signed agreements
Simple e-signature built in, or your own provider.
Business account opening
Legal name, business number, industry and owners.
Articles of incorporation, photo ID of each owner over 25%, void cheque (optional).
Refer goes to compliance review; fail declines.
Your own provider · test mode until connectedCompliance review with everything in view
Reviewers see the consent record, business details, documents, check outcomes and history on one page before they approve.
Reviews can be limited to administrators
Request changes returns the customer to the right step
Every decision recorded with the person and time
Customers finish onboarding in one sitting, or several
New customers see exactly what is needed, upload documents from any device and can come back later. If something is missing, they see your comment.
Progress through every step is visible
Save and finish later
Your branding, not ours
Consent, documents, simple e-signature, rules, reviews and emails work out of the box. ID verification, credit, background and AML checks, advanced e-signature and payments run through your own provider accounts, connected with our team during onboarding; until then those steps run in test mode with simulated results.
Explore a live demo workspace
These are demonstration workspaces for fictional organizations. Browse the offerings and apply as an applicant with made-up details (you need an email address to create an applicant account). Identity checks, signatures and payments are simulated. Staff and designer views are shown in a guided demo.
The questions we hear first
Is our applicants' data safe?
Each workspace is isolated, data is encrypted in transit and at rest, staff access is role-based and invite-only, and every action is in the history.
How we protect dataHow much work is it to set up?
We set up your workspace and build the first application with you during onboarding. After that your team changes forms and rules itself, without code.
See the productDoes it work with our providers and systems?
Built-in steps need no third party. ID, credit and AML checks and payments connect to your own provider accounts. Sending data to your own systems is scoped with you.
Integrations and APIWhat does it cost?
There are three plans. We send a quote after a short call about your process and volume, so you pay for what you need.
Compare plansSee your onboarding running on CONSEN
Tell us which customers you onboard and what you check. We will show the flow in a demo workspace.